Remember Murphy’s Law

Always carry your backpack. Make sure you have tried it out and know how to connect it.

Don’t Panic and Don’t Advertise the Problem Unless You Have To

It is always better to temporarily shut off the system & fix a potential problem than risk a total system breakdown.

Apologize Quickly

If something goes wrong and you have to resort to backup do it as quickly as possible. Once you are back up running, QUICKLY apologize for the delay, offer a brief explanation and then try to make everyone forget it happened. FINISH THE NIGHT.